Have you ever said or did something in another country and received a look that made it clear you made a mistake? How do you gracefully proceed and better yet avoid that situation in the first place? Etiquette cultural norms vary widely across countries and a business traveler needs to be savvy. Etiquette trainer, Karen Litzinger, will share insights into cultural differences in greetings, body language, corporate culture, business entertainment, dress and gifts.

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